With the Apifonica’s voice solution you can easily connect your business with various customers or channels all around the world without any issue in between. Apifonica’s provides services which can help different companies to build excellent communication with their customers with the help of text message services, voice calling, and even with the social media messaging platform. On the other hand they outshine in the field of customer communication services with modified messaging and voice solutions.
The Apifonica’s voice solution like the SMS messaging lets developers to incorporate SMS receiving, sending, tracking and processing features. It is easily accessible by the customers with a token as the verification method as well as with the JSON format of callbacks. With the help of API customers make the most of it at the global level, and also gets benefits in the 2 way SMS, Unicode characters, SMS concatenations and delivery status notification in the real time basis. On the other hand developers can begin using this services at free of cost also.
With the help of Apifonica’s voice API services one can easily integrate their enterprise voice calling features into the selected app they wish to use in. Moreover a voice solution is an essential part of the many business communication and it will remain one. It helps in enhancing the interaction in business and creating a better communication connect inside any business. You can learn more on https://www.apifonica.com/products/voice-api.html
About Apifonica’s voice solutions
What is a voice API?
The terms voice API is referred to a tool for the software developers which allow making calls or receiving calls with a simple as well as easy to understand application programming interface. Application programming interface or API is basically software intermediary which lets 2 applications to have a conversation in between them. On the other hand a voice API bridges application and PSTN i.e. public switched telephone network is connected via internet connection.
With the help of a voice API, any software developers can do voice calling into their apps without even specializing in the knowledge or use of any hardware or telecommunications information. The API voices enable the developers to create a call logic which can be extended to the user’s device anywhere in the world and over the any network as well.
On the other hand voice API permits all the interested developers to include entire VoIP functionality to the applications for making the calls and pickling the calls over the internet platform all alone. In return to this public switched telephone network or PSTN doesn’t even need the interfacing.
With the help of Apifonica’s programming voice API one can get complete control over their voice calls. It also offer various other interactive voice response solutions such as app to phone calling facility, phone to phone calling and many more. On the other hand one can also do conference calling, call recording, SIP interfacing, call tracking of the customers, transcription, etc.
Why voice solutions are important?
The forms of business communication have been continuously evolving over the time now. Moreover the contemporary business communications have modernized the process of communicating with each other. Thus such voice solutions help to build a better experience for the customers who select them. On the other hand it assists in the process of directly connecting with business and this in return serves majorly to the new as well as to the old customers of any business with quick communication.
The advanced telephone medium of communication is highly used by many of the business organization to communicate with their old customers, or to reach new customers, and their working employees as well. In addition to this, talking to the person directly by having one on one conversation to resolve any business related issue is a better option which is provided by Apifonica’s voice solution. Moreover it will also help you to boost the productivity of your business and further helping you in reducing the delayed results as this will provide you the quick answers to your any queries.
The various interested customers can also call the manufactures or service providers regarding their enquiries related to the services or any products they have bought to solve their issues faster.
The business needs fixed voice solution
In the current business sector, the SPI and PRI technologies permits many businesses to run several lines of communication with the external as well as internal stakeholders. The PRI lines help to do 30 connections simultaneously on the other hand SPI trunks can permits 1500 connection lines in total. Moreover such trunk lines additionally provide simultaneous video calls and data calling abilities as well. Thus, SPI trunk is a superior option for the large business enterprise that is willing to merge video, voice and data calling via solo services providers all by one.
Apifonica’s voice solution for contact center
Voice solutions for Apifonica is beneficial for contacts centers for managing dashboards to combine sales and other customer related information details at one place. In addition to this, various departments can easily communicate and share the valuable in formations without any major risk. This will help contact centers making necessary improvements.
Benefits of voice solutions
There are many benefits offered by the voice solutions which may help you to improve your communication. Below mentioned are some of the benefits:
It request low capital
Contact centers can easily upgrade their existing systems without spending much. Moreover the initial cost of installation is also very low. The capital expenses will be only made on IP phones.
It enhances user’s capabilities
Contact centers can easily add functionality at any level of their organizations with Apifonica voice solutions. They don’t have to compromise with the flexibly at the same time they can give their customers and employees whatever services they need.
It helps in expanding your business
Often business requires solutions that can accommodate both present and futures needs to survive in the competitive industry. With these voice solutions more locations can be easily added whereas the old sites or locations can continue with the already existed solutions.
All these advantages offer flexibility for the businesses to upgrade themselves without increasing their expenditure. Therefore more and more business is switching to Apifonica’s voice solution.