Only the bravehearted manage call centers. Juggling budgets, service agents, and daily operations isn’t easy, but an efficient call center doesn’t have to be a pipe dream. With a solid strategy, you can turn your call center into a well-oiled . . .

Social media is a powerful tool that thousands of companies successfully leverage every day to drive sales. But social media is also a multifaceted tool; it can be used in different ways, and some businesses do an exceptional job of utilizing its . . .

Numerous numbers of individuals do accept that as a worker you have to officially resign from a vocation by composing a formal letter of resignation to your present manager. There will come a time when we truly need to resign a job, we cherish to . . .